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We are very sorry that you are unsatisfied with your Synergee Experience. Please follow the steps on this page to receive your partial refund.

Below, please attach pictures or a video of the item so we can assess its state. The pictures/video will inform us as to why it didn’t meet your expectations so we can avoid making similar mistakes in the future. To receive this partial refund as quickly and efficiently as possible, please fill out all the fields and include as much information as possible (ex. clear pictures/video of the damaged product).

Thank you in advance for your patience and our Synergee Team will right our wrong swiftly! It may take 24-72 hours (during business hours) to respond to this inquiry with an approval or denial of your partial refund.